I randomly stumbled onto your site and you had the part I was looking for in stock so I made the purchase and from my first order to my now second order I am very happy and pleased with the in stock parts selection, quick shipping and the email of shipping confirmation. I just wanted to reach out and tell you thank you so much for the quick delivery and great selection your company offers. Please keep up the good work, and I'll keep happily sending you my business. As online retailers go, you are a pleasure to work with, and I find myself checking your site first when I need to order something. You guys are really easy to work with, and you have a lot of what I need on your site with clearly visible stock levels and shipping info. You're definitely my go to cycle shop now
Also, your guys processing and shipping times are great. You guys are awesome! It's been a while since I've had a customer experience that was chill yet professional. If the entire process remains at this level of service, be sure I will not just consider UC again, but I'll make sure others know about it. This was the first time I ordered from Universal Cycles. While reducing the order size may not be primarily perceived as good from a profit business perspective, I feel this type of positive attitude and customer service should be recognized by me and hopefully by management as well. Once he got my answer that I was not aware that the rotors already come with bolts he committed to remove the bolts from the order. Schmitty called this morning to inquiry if the extra set of bolts were related to the rotors being ordered or just wanted as spare parts and informed the rotors actually come with a set of bolts. Part of my order included a set of two replacements brake rotors and two sets of fixing bolts for them. I'm writing to recognize the great customer service Schmitty has provided. Thanks for having a Nevada warehouse that ships to California overnight.
Of course shipments from Nevada arrived today. If you purchase something from us and subsequently ask for a price match from another store, it has to be done within 5 days after purchase date.Ordered Thursday, shipped Friday, arrived Saturday.Some online stores advertise a lower price but add on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours. The Price Match Guarantee is for the final price after shipping and sales taxes.The product has to be genuine and cannot be a knock-off sold at a much lower price.The competitor must be an Authorized Dealer for the product in question.The website cannot be a discounter or auction website (eg eBay, Overstock, etc).The competitor must be an online store (it cannot be a physical retail store) and it cannot be the manufacturer's own online store.The product must be in stock on the competitor website.
Free agent bmx 24 free#
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